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Our Return Policy


Return Policies are subject to change without prior notice. Customers should review these return policies prior to making each purchase. If you do not understand any of the following terms please STOP - DO NOT ORDER - CALL US TOLL FREE 1 800 423-6674 or e-mail us and we will be glad to go over them with you. Otherwise we will infer that you have read, understood and agreed with all the terms of the sale. Additions and Cancellations to orders need to be done via Phone within four (4) business hours in order to maintain same day shipping and avoid restocking charges. Written requests via e-mail and fax may not be received in time make changes.

15 Day Money Back Guarantee
 

We want you to be completely happy with your purchase. If you are not, for a full refund:

Items must be returned to us within 15 days from the date that you receive them.
Items must be returned in their original condition (new, unused, and free from damage)
Orders that are refused for delivery will be charged a 15% restocking fee.
No refunds will be given on shipping charges.
Return shipping instructions must be followed.
Specialty requested items will be charged a 25% restocking fee.
Only defective product returns will be accepted after 30 dys, for repair or replacement.
Customers must inpect all goods upon receipt and notify Central Drug Store, Inc. within 7 days if any products are missing or damaged.
 
Pharmacy:  Prescription drugs cannot be returned.  All sales are final.
 
Diabetic Supplies cannot be returned. All sales are final. Please contact the manufacturer if you have any questions regarding defective items. Check your package for the manufacturer's name and contact information.
 
Durable Medical Supplies: Urologicals, Incontinence, Ostomy, Wound, Orthopedics (braces and supports) and Support Hose, cannot be returned. All sales are final. Please contact the manufacturer if you have any questions regarding defective items. Check your package for the manufacturer's name and contact information.

Returns not meeting the above conditions will be charged a restocking fee that will vary from 15% up to the full purchase price. Clearance items are not returnable except for replacement of defective items. Credit card purchases will be refunded to the original purchaser card. PayPal purchases will be credited back to the PayPal account.

 

If you have any website or sales questions, please contact our
BOP Manager:
Steve Boe
(800) 423-6674



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